Arctic Air Conditioning & Heating, Inc.
Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

Program Name

For purposes of these Terms, the SMS messaging program is operated by Arctic Air Conditioning & Heating, Inc.

  1. Program Description

By opting into SMS communications from Arctic Air Conditioning & Heating, Inc., you agree to receive text messages related to:

  • Appointment confirmations
    • Service reminders
    • Scheduling updates
    • Billing notifications
    • Customer support communications

Opt-in consent is collected via website forms that include a dedicated SMS consent checkbox. Consent to receive text messages is not a condition of purchase.

  1. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text STOP to the number that sent you messages.

Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us unless you rejoin.

  1. Rejoining Instructions

To rejoin the SMS program after opting out, sign up again using the same method you originally used to opt in, and we will resume sending SMS messages to you.

  1. Help Instructions

If you experience issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly:

Email: info@arcticairac.com
Phone: (760) 352-8855

  1. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

  1. Message & Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service interactions and appointment schedule.

For questions regarding your text or data plan, please contact your wireless provider.

  1. Supported Carriers

Our SMS program works with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

  1. Age Restriction

You must be 18 years of age or older to participate in our SMS messaging program.

  1. Privacy Policy

For privacy-related information, please review our Privacy Policy:

https://www.arcticairac.com/privacy-policy

Mobile Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service and messaging platforms, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Compliance With Industry Standards

Arctic Air Conditioning & Heating, Inc. complies with all applicable laws and regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.

General Terms of Service

This website (the “Site”) is owned and operated by Arctic Air Conditioning & Heating, Inc. (“Company,” “we,” or “us”).

By accessing the Site, submitting forms, or using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.

We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Intellectual Property

All content on this Site, including text, graphics, logos, and service descriptions, is the property of Arctic Air Conditioning & Heating, Inc. and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any content without written authorization.

User Responsibilities

By using this Site, you agree to:

  • Provide accurate and truthful information
    • Use the Site only for lawful purposes
    • Not interfere with the operation or security of the Site

Disclaimers

The information and services provided on this Site are offered “as is” without warranties of any kind, either express or implied, to the fullest extent permitted by law.

Governing Law

These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved in the appropriate courts within California.

Changes to Terms

We may update these Terms & Conditions periodically. The most current version will always be posted on our website with the effective date.

Contact Information

Arctic Air Conditioning & Heating, Inc.
Website: https://www.arcticairac.com
Phone: (760) 352-8855
Email: info@arcticairac.com